Family owned small business, Free shipping at $500, 5% off online orders, 800-537-6536

FAQs




Can I use a purchase order number to buy online?

Yes, you will have the option to place an online order with a purchase order number or credit card payment.

Do you have outside sales representatives that could visit our facility?

Yes, depending on your location, we do have outside sales representatives that could visit and help with any plumbing replacement part solution.

How do I return an item?

For any items purchased in the past 30 days you can go to your account, orders, and pick the items you would like to return. Please see our return policy for more information.

How do I set up an account that is tax exempt?

This will be taken care of in the account set up, we will need a copy of your tax exemption certificate, you can email service@rojen.com or reply with the certificate in the account set up email.

How do I set up an account with RoJen Company?

Please fill out the new account form online (Log In) and we will send an email letting you know when your account is active. Note that we only sell directly to commercial accounts such as hospitals, schools, universities, prisons, property management companies and health care facilities.






X